Apple’s online community forum will close on November 20.
On Tuesday evening, Apple posted a message to the Apple Support Community announcing the forum’s closure:
The Apple Support Community will permanently close its doors on November 20, 2026. Starting today, the site will no longer accept new posts and is available as read-only.
You can continue to find reliable advice and support on the official Apple Support site.
We would like to thank those members of the community who have dedicated their time and expertise to help others with their Apple products.
For 28 years, the forum has provided Apple users with a way to get quick technical advice on their products. These tips usually came from other users, although Apple employees occasionally chimed in. As with any community forum, the usefulness and accuracy of the advice varied.
Apple reportedly told MacRumors that it was shutting down the forum after evaluating its support strategy and customer needs.
The Apple Support Community dates back to 1998, when the online forum was known as the Apple Tech Exchange. Two years later, Apple renamed the community forum Apple Discussions. In 2011, Apple revamped the forum, adding communities dedicated to specific devices and the ability to track responses to posted questions, while renaming it Apple Support Communities. In 2022, the forum was called Apple Support Community, as MacRumors noted this week.
Based on yesterday’s announcement, it appears that Apple now prefers its customers to rely on official Apple employees for technical support. The forum may also have become less popular as competing forums grow, including Reddit and the tech support communities on the MacRumors and AppleInsider forums.
Gn tech
