It will remain online, but will no longer accept new messages.
If you ever want to ask other Apple users about the company’s devices in the future, you’ll need to head to social media sites. The company is permanently closing the official Apple Support Community. As MacRumors noticed, Apple posted a message on the community home page, indicating that it will close its doors on November 20. While the support website is still active, you can no longer post messages to it and it is only available as read-only.
The community has gone through several changes over the years since it began in 1998. It was known as Apple Discussions for a while, before being renamed to its current name. User answers on the Support Community are usually among the first results to appear whenever you search for technical issues that you need an answer for or instructions on how to use a particular feature. Some of these answers are helpful, but others are definitely not. In its announcement, Apple says “you can continue to find trusted advice and support on the official Apple Support site.”
In a statement, Apple said MacRumors that it decided to close the support community “after careful evaluation of strategy and customer needs.” Maybe the community has just outlived its usefulness. Since people have other places online where they can go to ask other users for advice anyway, Apple may have decided it’s time to ditch the discussion forum.
Gn tech
