Molly Blankenship, associate vice president at Jobs for the Future, shares her views on the use of artificial intelligence in the workplace.
Workers in the United States who regularly use artificial intelligence (AI) in their jobs are reaping benefits, such as working faster or more creatively, although a new study finds that these gains are not evenly distributed across the workforce.
The US Job Quality Study, conducted by Gallup, Jobs for the Future and The Families & Workers Fund from January to March, found that the majority of workers who used AI in their jobs said it helped them do their jobs faster (63%), as well as find more creative solutions to work tasks (56%).
Nearly half of those surveyed said it allowed them to spend more time on the most interesting parts of their job (47%) or helped them produce better quality work (46%).
However, the study also found that the benefits of AI use were not shared equally among workers, as workers with higher levels of education and those in management positions used it more than workers in other roles.
OPENAI’S SAM ALTMAN SAYS THE BENEFITS OF AI JUSTIFY ACCEPTANCE OF SOME RISKS
The US Job Quality Study found that most workers who used AI in their jobs found that it helped them work faster. (Getty Images)
The US Job Quality Study found that college graduates were more than twice as likely as those without a degree to use AI on a daily or weekly basis, 40% to 17%, while 37% of managers and 25% of individual workers are regular AI users.
Molly Blankenship, associate vice president of strategy and impact at Jobs for the Future, helped lead the U.S. Job Quality Study and told FOX Business that while workers are already reporting the benefits of using AI at work, those benefits “are not shared equally, they don’t reach all workers.”
Blankenship noted the findings that college graduates were much more likely to use AI daily or weekly and added that these numbers match what they see in terms of job quality in the U.S. workforce, as “college graduates are much more likely” to hold quality jobs than their peers without a degree.
NVIDIA LAUNCHES SECURITY PLATFORM TO PREVENT AI AGENTS FROM BECOMING ROGES
The US Job Quality Study found that workers with higher levels of education tend to use AI more. (recep-bg/Getty Images)
“Our research finds that people in higher-quality jobs are more likely to be satisfied at work, are less likely to intend to leave, and we see strong correlations between people who use AI and those who already have high-quality jobs,” she said.
“If we have people who are more satisfied, more able to accomplish their tasks, more able to focus on the interesting parts, etc., then that’s a good thing and it’s something we need to promote and make as widely accessible as possible,” Blankenship said. “What we see in our data is that these benefits are not widely shared and some people are not reaping the rewards of as much satisfaction or engagement.”
Across the entire workforce, the data showed that workers who used AI more frequently at work were also significantly more likely to say it was beneficial to their work, with 79% of regular users saying it helped them complete their tasks faster, compared to 37% of irregular users.
EFFECTIVE AI GOVERNANCE DOES NOT SLOW DOWN INNOVATION, AI EXPERT SAYS AT HOUSE PANEL
The study found that workers who use AI more often realize more of its benefits. (Michael Nagle/Bloomberg via Getty Images)
Regular users were also more likely to say that AI helped them find creative solutions than irregular users (67% to 39%), that they produced higher quality work (59% to 26%), and that they were able to focus on more interesting parts of their work (61% to 27%).
“The top benefits people say AI brings them in the workplace are the ability to do their job faster, finish it and get it done faster,” Blankenship said.
She added that this allows them to “produce higher quality work while moving faster, find more creative solutions to problems they face at work, and focus on the most interesting parts of their job while letting AI help them complete more repetitive tasks.”
GET FOX BUSINESS ON THE GO BY CLICKING HERE
“I think this data shows us that there are a lot of people who are already experiencing some benefits from AI and their jobs. That’s great. How can we make sure that as we move forward, we really make sure that everyone can reap those benefits and that it can improve the work experience in America as a whole,” Blankenship said.
Gn bussni
