Apple is sending email surveys to some iPhone Duo buyers to get feedback on screen size, fold, under-screen camera and other features.
The first question asks why the buyer chose the iPhone Duo now, with answers like “I wanted to try Apple’s first foldable,” “It was an impulse buy,” and “I expect smartphone prices to increase.”
Other questions include the size of the iPhone Duo screen when closed, the visibility of the fold, whether the camera under the screen is distracting, and the image quality of the camera. The final question is open-ended and asks what the buyer would add or change about the iPhone Duo.
It’s been about two weeks since the launch of the iPhone Duo, and it’s not uncommon for Apple to conduct investigations after the launch of a new product.
Some of the questions focus on the compromises of the iPhone Duo compared to standard iPhone models. The Duo’s exterior screen measures 5.4 inches, making it about the same size as the discontinued iPhone mini line. The under-display camera on the interior display is limited to 4 MP, and that was one of the main complaints from reviewers.
The survey doesn’t ask about Touch ID, the experience of using unoptimized apps, or the display cracks reported by some users, which are also Duo’s main complaints.
(Thanks Willy!)
Gn tech
